No Refund Policy
Last Updated: 25 November 2025
This No-Refund Policy applies to all purchases made on thebenchready.com (“Website”, “we”, “our”, “us”).
1. Digital Products Only
All products available on our Website—including ebooks, PDF materials, mock papers, test series, video lectures, digital bundles, and all downloadable/online-access content—are 100% digital.
Once purchased, access is granted immediately or delivered instantly to your email/account.
Because digital products cannot be returned, we maintain a strict No Refund Policy.
2. No Cancellations, No Exchanges, No Refunds
By completing a purchase on thebenchready.com, you acknowledge and agree that:
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All sales are final.
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No refunds will be issued after successful payment.
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No order cancellations are accepted once the product is delivered or access is granted.
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No exchanges or product swaps are permitted.
This policy is in place to protect our digital content from unauthorized use, distribution, or duplication.
3. In Case of Technical Issues
While refunds are not provided, we are committed to ensuring you receive full access to what you purchased.
If you face:
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Download/access issues
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Corrupted or incomplete files
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Payment success but product not delivered
Please contact us immediately at:
We will resolve the issue as quickly as possible by:
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Re-granting access
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Re-sending your digital files
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Assisting with login or technical errors
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Providing alternate download links
4. Duplicate Payment
In case of accidental duplicate payment, you may be eligible for a refund of the second payment only after verification.
You must email us within 48 hours of the transaction with:
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Your name
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Order ID
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Payment screenshot(s)
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Email used for purchase
After verification, we will process a refund for the duplicate payment only.
5. Unauthorized Purchases
We are not responsible for purchases made:
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By mistake
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By another person using your device
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Through shared login access
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Without understanding the nature of the digital product
Since access is instantly delivered, refunds for such cases will not be provided.
6. Acceptance of This Policy
By purchasing from thebenchready.com, you confirm that:
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You have read and understood this No-Refund Policy.
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You agree to abide by it fully.
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You understand that all products are digital and non-returnable.
If you do not agree, please do not purchase or use our digital products.
7. Contact Us
For any support or technical issues, contact us at:
📧 benchready01@gmail.com
🌐 thebenchready.com