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Privacy Policy

Bench Ready ("Company", "we", "our", "us") is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit or use thebenchready.com and any related services.

Last updated: 25 November 2025

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information you provide to us

  • Personal information: name, email address, phone number, address and other contact details.
  • Account information: login credentials and profile details.
  • Payment information: billing details, transaction ID and purchase history, processed securely through third-party payment gateways. We do not store card details.
  • Communication data: messages, support requests, feedback and other communication.

B. Information collected automatically

  • IP address
  • Device type, operating system and browser type
  • Cookies and tracking technologies
  • Pages visited, time spent and referring URLs
  • Log files and diagnostic data

C. Information from third parties

  • Payment processors
  • Advertising partners
  • Analytics providers such as Google Analytics

2. How We Use Your Information

  • Provide, operate and maintain our Services
  • Process your orders and payments
  • Offer customer support
  • Personalise your experience
  • Improve our content and features
  • Send updates, promotional messages and important alerts
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

We do not sell your personal information to anyone.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse website usage, store user preferences and deliver relevant ads. You can control cookies through your browser settings.

4. Sharing Your Information

We only share your data with trusted service providers, including payment gateways, cloud storage and hosting providers, analytics and advertising partners, and customer support tools. All third parties are required to maintain strict confidentiality and comply with data protection standards.

We may also disclose information to comply with legal requirements, to protect our rights or users, or in connection with a business transfer such as a merger or acquisition.

5. Data Security

We use industry-standard technical and organisational measures to safeguard your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements. You may request deletion of your data at any time - see section 9.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us immediately for removal.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices, content or policies.

9. Your Rights

Depending on your region, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, email us at benchready01@gmail.com.

10. Email & Marketing Communications

You may receive emails related to course updates, payment confirmations, and promotions or offers. You can unsubscribe from marketing emails at any time through the unsubscribe link in the email.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.

12. Contact Us

For any questions or concerns about this Privacy Policy, contact us at benchready01@gmail.com or visit thebenchready.com.

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